Terms governing the use of this website and the relationship between Fire Restoration and its clients.
Last updated: May 1, 2026
These terms (the “Terms”) govern your use of the firerestoration.site website (the “Site”) operated by Fire Restoration, owned and operated by Millie Phelps, with offices at 118 W 27th St, New York, NY 10001. By using the Site you agree to these Terms. If you do not agree, please do not use the Site.
The Site provides general information about our restoration services in New York City — fire damage restoration, smoke damage cleanup, water damage restoration, structural drying, soot cleanup, and interior restoration support. The Site is not an automated booking system. Submitting a form does not constitute a binding contract for services; it begins a conversation that may lead to one.
Any actual restoration work performed by Fire Restoration is governed by a separate written scope, estimate, or service agreement signed by the property owner or their authorized representative. Pricing, scheduling, scope, change orders, and payment terms are set out in that document. The Terms on this page do not replace any project-specific agreement.
You may use the Site for lawful purposes. You agree not to:
All content on the Site — text, graphics, logos, photographs, and the Fire Restoration name and mark — is owned by Fire Restoration or used with permission. Limited browsing and personal use are allowed. Any other use requires prior written consent.
Project photographs displayed on this Site have been generalized to protect the privacy of property owners. Specific addresses, identifying details, and any individuals are not shown unless we have explicit permission.
The Site may contain links to third-party websites, including map providers and other resources. We are not responsible for the content, privacy practices, or availability of those external sites.
Information on the Site is provided in good faith for general informational purposes. It is not a substitute for an on-site assessment of a specific property. We make no warranties about completeness or accuracy beyond what is required by law. Restoration work is provided under our written project agreement, which sets out the scope and any warranty applicable to that work.
To the fullest extent permitted by law, Fire Restoration is not liable for any indirect, incidental, or consequential damages arising out of your use of, or inability to use, the Site. Any liability connected to actual restoration work is limited as set out in the project agreement governing that work.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. The exclusive venue for any dispute related to the Site is the state and federal courts located in New York County, New York.
We may update these Terms from time to time. The “last updated” date at the top of this page indicates when the Terms were most recently revised. Continued use of the Site after a change indicates acceptance of the updated Terms.
Questions about these Terms can be sent to:
Fire Restoration
118 W 27th St
New York, NY 10001
Phone: (347) 727-0989
Email: info@firerestoration.site